WIFOX

Business

Business

Core Solution

Meet

CRM, EMS, Core Banking

Wifox Business Core Solution

Wifox Business Core Solution is a scalable business management platform that combines CRM functionality with Core Banking, Marketplace, and Workspace modules, providing a foundation for managing complex client relationships and custom business logic. Sales, marketing, support, finance, and project management teams can work within the same operational environment instead of relying on disconnected tools.

The platform supports flexible configurations, robust security features, and module-level customization, enabling it to adapt to different operating models and businesses of all sizes. Tailored to your needs, Wifox Business Core Solution empowers your business with the scalability and custom settings required from the first client to the next stage of growth.

Included

Solution Capabilities

Client Management

STAY ORGANIZED

Client Management

Keep your client-related processes organized, connected, and easier to manage.

  • Client Profiles: Maintain profile details, activity history, and financial records in a centralized CRM to provide more accurate customer service.
  • Client Routing: Reduce manual work by simplifying the management of large client and sales lead databases and routing records in bulk to the appropriate desks.
  • Data Visualization: Customize dashboards, client views, and filters to display the most relevant records and segments.
Requests and Communication

RESOLVE FASTER

Requests and Communication

Resolve customer requests faster by streamlining routine tasks and keeping every process organized.

  • Request Centralization: Keep customer inquiries, callbacks, and tickets linked to the right client to streamline workflows, automate follow-ups, and speed up request handling.
  • Internal Chat: Enable seamless communication between employees and with clients.
  • Client Messaging: Give clients a direct way to contact your team and resolve issues efficiently.
Employee and Role Management

SET PERMISSIONS

Employee and Role Management

Ensure every employee works within the appropriate project, desk, and role to improve HR processes.

  • Employee Onboarding: Create profiles, assign projects and desks, and give new hires the right role from day one.
  • Team Transfers: Easily update project or desk assignments when employees move between teams or departments.
  • Controlled Permissions: Define what each role can view, edit, export, or manage to protect sensitive data, standardize operational processes, and increase productivity.
MINTAIN FULL OVERSIGHT

Financial Operations

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Transaction Management

Process financial transactions, including deposits, withdrawals, and transfers, with real-time updates that make financial activity easier to track.

Payment Gateway

Integrate multiple payment gateways to support global clients and multi-currency operations.

Accounting Tools

Use built-in accounting tools to track income, manage expenses, monitor budgets, and improve financial transparency for better decision-making and reporting.

Business Analytics

GAIN CLEAR INSIGHTS

Business Analytics

Turn operational data into real-time analytics, actionable insights, and strategic business reports.

  • KPI Dashboard: Monitor key business metrics in one dashboard using real-time data, including daily turnover, new client registrations, created requests, and completed verifications.
  • Customizable View: Use charts and date or category filters to compare performance and evaluate activity across different periods.
  • Trend Tracking: Review historical data and reporting to identify trends, support strategic planning, and improve efficiency.
Affiliate Hub

GROW PARTNERSHIPS

Affiliate Hub

Organize affiliate traffic in one workspace to support business scalability and acquisition control.

  • Traffic Management: Filter traffic from different affiliates into separate hubs to evaluate partner performance and identify the strongest sources.
  • Source Segmentation: Create as many sources within each hub as needed to cover all advertising campaigns, funnels, new markets, and acquisition channels.
  • Manager Assignment: Assign affiliate managers to specific hubs so they can manage leads, monitor activity, and oversee hub performance.
AI helper

GET ANSWERS FASTER

AI helper

Find the right information with an intuitive, user-friendly AI assistant.

  • Voice Data Filtering: Use voice commands to filter large volumes of data faster and find the records you need without manual review.
  • Documentation Search: Ask the AI assistant to search the documentation and find relevant information based on your request.
  • Natural Language Queries: Search data by asking questions in natural language instead of using complex keywords to simplify and automate everyday work.
Marketplace

MANAGE COMMERCE

Marketplace

Simplify marketplace operations from product setup to order handling through integrated business functions.

  • Product Launch in a Few Clicks: Publish new marketplace items with all key details and make them instantly searchable using an intuitive tool.
  • Multi-Project Commerce Control: Manage products, supply chain processes, payments, categories, settings, and orders across different business units through structured workflows.
  • Payment Flexibility: Set up multiple payment options and control which methods are active for each project to maintain seamless operations.
Regulatory Compliance

FOLLOW REGULATIONS

Regulatory Compliance

Keep enterprise compliance processes organized with greater transparency.

  • KYC (Know Your Customer): Streamline the client verification process with automated workflows and document checks.
  • AML (Anti-Money Laundering): Monitor transactions for suspicious activity and generate compliance reports.
  • Regulatory Reporting: Support compliance with local and international regulations through built-in reporting tools.
Security & Logs

PROTECT OPERATIONS

Security & Logs

Keep security oversight structured with up-to-date visibility across the system.

  • Faster Issue Investigation: Trace activity history to investigate issues with less manual work.
  • Security Risk Overview: Monitor key security signals across your cloud-based environment and prioritize the areas that require attention.
  • Audit & Data Protection: Maintain audit-ready logs while protecting sensitive data.

Choose

the Right Plan

Tiny

What’s Included?

1 project, up to 20 admin and staff users

Wifox Business Core Solution in tiny configuration

Standard onboarding and support options

Compact server infrastructure with advanced data security and regular automated backups.

Core

What’s Included?

Up to 5 projects, up to 50 admin and staff users

Wifox Business Core Solution in baseline configuration

Standard onboarding and support options

Add-on options: managed security operations, vulnerability scanning, ELK-based log review

Growth

What’s Included?

Everything in the Core, plus:

Up to 25 projects, up to 120 admin and staff users

Extended onboarding, priority support, full security capabilities

Basic customization, optional sandbox/test environment

Enterprise

What’s Included?

Everything in the Growth, plus:

Unlimited projects, unlimited admin and staff users

Dedicated migration and onboarding, premium SLA

Custom workflows, client-facing portal

Tiny

€599

Core

€1,590

Growth

€2,290

Enterprise

From €3,590

Setup Fee

Best Suited For

Hosting / Server Resources

Included Data Volume

Included Projects / Brands

Included Administrators / Employees

CRM / Back Office

Core Banking

Workplace

Internal Calendars & Planning

Basic Commerce / Marketplace Features

API Access

Roles & Permissions

Security Module

Incident & Breach Reporting

Basic Monitoring Visibility

Managed Information Security Operations

Vulnerability Scanning

ELK-Based Log Analysis

Security Reporting

Test / Sandbox Environment

Migration / Onboarding

Support Level

Incident Response

Initial Incident Response Time

Customer Portal / Personal Area

Fireblocks / DFNS / Premium Providers

Tiny

€599

€300

MVPs, pilot projects, and very small teams

1 small managed VPS

Up to 20 GB

1

Up to 30

+

Included (limited scale)

1 GB (2 MB attachments)

+

-

Included (reasonable usage)

+

-

-

+

Add-on

Add-on

Add-on / separate server

Basic

-

Basic

Basic / AI Support

Up to 3 business days

Up to 2 business days

-

Add-on

Core

€1,590

€1,000

Small and medium-sized teams

Standard managed infrastructure

Up to 100 GB

Up to 5

Up to 50

+

+

20 GB (5 MB attachments)

+

+

+

+

-

-

+

Add-on

Add-on

Add-on

Basic

Add-on

Standard

Standard Email / AI Support

1 business day

Up to 1 business day

-

Add-on

Growth

€2,290

€1,500

Growing companies

Extended managed infrastructure

Up to 350 GB

Up to 25

Up to 120

+

+

60 GB (10 MB attachments)

+

+

+

+

+

+

+

+

+

+

Monthly

Add-on / Discounted

Advanced

Priority

Up to 8 hours

Up to 8 business hours

-

Add-on

Enterprise

From €3,590

From €2,500

Large or multi-brand companies

Custom / multi-server infrastructure

Custom capacity for large data volumes

Unlimited

Unlimited

+

+

Custom

+

+

+

+

+

+

+

+

+

+

Advanced / Custom

+

Dedicated

Premium SLA

~1 hour / Priority SLA

From 1 hour for critical incidents / Custom SLA

Add-on / Custom

Add-on / may be included in a custom proposal

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business

cases

1 / 3

case 1

A digital marketing agency uses Wifox Business Core Solution to manage multiple websites and ad campaigns. Each website is set up as its own project, so only the dedicated team can access its customer data. Desks organize teams across different offices, while buckets segment campaigns by region. The requests module handles inquiries and support tickets, and secure API integrations ensure consistent data across all platforms.

case 2

A fintech startup uses Wifox Business Core Solution to streamline digital financial services. Projects are separated by market, and desks assign teams to manage regional client accounts. The Core Banking module tracks transactions and assets, while API integrations connect seamlessly with payment gateways and banks. This setup enhances data security, speeds processing, and supports rapid expansion into new market segments.

case 3

A service-oriented firm offering consulting and real estate services uses Wifox Business Core Solution to segregate its business lines into distinct projects. Desks manage workflows across departments, ensuring that sales, support, and analytics teams handle their respective client data effectively. The requests module streamlines service inquiries and feedback, enabling prompt responses and improved client satisfaction.

we support

we

support

startups

We support startups by offering tailored solutions and special conditions.

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